Your first visit
What happens during my first visit?
We begin with a detailed intake to review your medical history, lifestyle, and weight-loss goals, followed by a personalized evaluation with a clinician.
Will I meet with a clinician?
Yes. A qualified clinician will assess your health, discuss your goals, and determine the safest and most effective approach, including GLP-1 therapy if appropriate.
How is my treatment plan created?
We design a personalized plan that may include medical supervision, GLP-1 therapy (when appropriate), nutrition guidance, and clinically guided virtual personal training—tailored to your needs and lifestyle.
Can I ask questions during the consultation?
Absolutely. You’ll have dedicated time to ask about treatment options, progress expectations, and anything else you want clarity on.
What support will I receive after my first visit?
You’ll receive ongoing check-ins, guidance on nutrition and training, and access to a supportive community to help you stay consistent.
How should I prepare for my first visit?
Bring relevant medical records if available, a list of current medications, and a clear idea of your goals. Come ready to share your story—your experience matters.
Billing and payments
Do I need to pay before my consultation?
Yes. All consultations must be paid in full before they are confirmed.
Is the consultation fee refundable?
No. Once the consultation session has begun, consultation fees are non-refundable.
What happens if I miss my appointment?
Missed appointments may be rescheduled once, subject to availability.
How do subscriptions work?
Subscription programs are billed monthly on a recurring basis.
Can I pause my subscription?
At this time, subscriptions cannot be paused.
Who do I contact for billing or payment issues?
All billing inquiries must be sent to billing@med-weightloss.com.